Heather Swing

Executive Assistant | Chesapeake, Virginia

PRONOUNS:

She, Her, Hers

WORKING HOURS:

Monday: 1-4pm ET

Tuesday: 1-4pm ET

Wednesday: 1-4pm ET

Thursday: 1-4pm ET

Friday: 1-4pm ET

POWER TOOLS:

Microsoft Office, Google Suite, Adobe Acrobat, Zoom

STRENGTHS:

Self-motivated, Strong team player, Learn programs quickly, Efficient, Hard-worker, High standard of excellence, Researcher

EXPERTISE:

Electronic Records Management, Public Speaking and Teaching, Document Creation, Audit and Training Compliance, Improving Workflow Efficiency

PERSONALITY TYPE:

INFJ (Myers & Briggs), Type A, Melancholic Choleric (Four Temperaments test)

BIO:

While in the Air Force, I worked as support staff for more than 20 general officers as well as the base Brigadier General. I was able to maintain their training compliance so they were always deployment-ready as well as supporting their other administrative needs.

I enjoy helping others to improve the efficiency of the office workflow and create or maintain electronic records management in ways that allow documents to be readily found. It is important to me that I stay many steps ahead of the needs of those I am supporting and anticipate what smaller tasks I can complete so you do not have to!

EXPERIENCE:

I have worked in multiple roles as an executive assistant for nearly 8 years supporting air force officers and department directors in many different fields.

HOW I COMMUNICATE:

It is important to me to ask any relevant questions when reviewing an upcoming project so that I am able to work seamlessly on the project and present the finished work. I also like to create checklists of items so that I stay on top of the main priorities and do not get sidetracked on less important work until the project is complete.

HOW I PREFER TO RECEIVE FEEDBACK:

I am definitely teachable and eager to learn so I welcome input on how I am doing or if I need to tweak what I am doing to be a more supportive EA. I think these conversations happen best on video chat or phone as opposed to emails. It is nice to have "glows" before "grows" or as my nana always said, "You attract more flies with honey than vinegar, sugar!"

WORKING STYLE:

I find that my working style tends to evolve based on the needs of whomever I am supporting. I am very analytical and so like to ask questions to clarify a project. This is so I can do my very best work for you! I do like to take the lead when I feel comfortable with the boundaries of the project, so let's set clear goals and expectations upfront and that will give me the confidence to move forward.