Chantrice Avery, BSBA

Executive Assistant | Springfield, Missouri

PRONOUNS:

She, Her

WORKING HOURS:

Monday: 10am-4:30pm CT

Tuesday: 10am-4:30pm CT

Wednesday: 10am-4:30pm CT

Thursday: 10am-4:30pm CT

Friday: 10am-4:30pm CT

POWER TOOLS:

  • Office 365 (O365) Apps - Microsoft Word, Outlook, Excel, PowerPoint, Planner, PowerBI, Forms, Sway, Projects, Teams, OneNote, etc.

  • Google Apps - Gmail, Calendar, Docs, Sheets, Forms, etc.

  • Workforce Management Tools & CRM Support - Kronos, Workday, Tsheets, ADP, Microsoft Dynamics 365 (D365), Oracle, and Salesforce. ...actively learning Zoho and Harvest!

  • Virtual Meetings & Team Collaboration/Communication Tools - Trello, Slack, Confluence, SharePoint, OneDrive, Yammer, Prezi, Cisco WebEx, Zoom, GoToMeeting, Google Hangouts, Google Drive, Workplace by Facebook, Dropbox, Kahoot!, IBM Lotus Notes, and Skype. ...actively learning Horizon Workrooms, Notion, and Airtable!

  • Survey Builders - Qualtrics, JotFormPro, SurveyMonkey, Google Forms, and Microsoft Forms.

  • Travel & Expense Management - Kronos, Intuit QuickBooks, SAP Concur, TripIt, Expensify, Diners Club, TravelPerk, and FlightAware. ...actively learning Zoho, Harvest, and Streak!

STRENGTHS:

  • Respectable, goal-oriented and results-driven Business Administrator Professional dedicated to seeking new challenges and providing creative and meaningful solutions.

  • Exceptional organizational and time management skills.

  • Great capacity for understanding and retaining very complicated processes.

  • Precise attention to detail and thorough follow through.

  • Comprehensive knowledge and ability to successfully plan, execute and achieve strategic alignment.

  • Excellent interpersonal and customer communication skills.

  • Maintains admirable ability to work well under pressure.

  • Works efficiently both as a team member and independently.

  • Strong technical and financial aptitude.

  • Operates at a continuous level of high performance.

EXPERTISE:

Master Scheduler, Resource Management, Project Management, Business Operations, Meetings & Events, Quality Control, Expense Management, Planning & Research, Travel Planning, Customer Relationship Management (CRM), Calendar & Inbox Management, Contracts & Negotiations, Mentor/Training/Educational Services Operations, Public Speaking, Surveys, Technical Writing, Content Marketing

PERSONALITY TYPE:

Clifton StrengthsFinder 2.0 - Top 5 Themes : Strategic, Achiever, Learner, Belief, Competition

Sandler's DISC Profile : Motivators - I'm motivated by opportunities to gain knowledge, showcase my experience, and produce quality work! I enjoy social recognition, group activities, and building relationships! I prioritize ensuring accuracy, taking action, maintaining stability, collaboration, expressing enthusiasm, and challenging assumptions. I'm often described as warm, trusting, optimistic, magnetic, enthusiastic, convincing, analytical, diplomatic, accurate, and tactful.

BIO:

I am a goal-oriented and results-driven business administrator professional with over a decade of experience. I am immensely passionate about people, innovation, and continuous improvement. My dedication to seeking new challenges and commitment to providing clients with creative and meaningful solutions is unwavering! I focus on value creation and providing outstanding client support for entrepreneurs, executives, and leadership teams, including client satisfaction and key initiatives. Above all, I am always willing to go the extra mile in keeping my clients organized, coordinated, and on schedule! I hold a bachelor's degree in Science of Business Administration from DeVry University in Kansas City, MO, and am also a recipient of Sandler's Certificate in Strategic Customer Care and member of International Association of Administrative Professionals (IAAP).

EXPERIENCE:

Associate Project Manager 5+ years:

  • Educational Services Operations & Project Management

  • Planning & Research

  • Contracts & Negotiations

Resource Manager 5+ years:

  • Customer Relationship Management

  • Master Scheduler

Team Lead/Chairman 10+ years:

  • Corporate Meetings & Events (CME)

    • Event Planning Committee

    • Culture, Brand, and Associate Engagement Committee

    • Department Representative Committee (DRC)

  • Mentor & Training

    • Associate Services Workshop Committee & Virtual Project Group Member

    • Associate Services Virtual Training Ambassador

Business Administration/Executive Support 10+ years:

  • Client Site Coordinator

  • Executive Administrator

  • Calendar & Inbox Management

  • Travel Planning

  • Expense Management

HOW I COMMUNICATE:

Sandler's DISC - ICS (I - 50%, C- 40%, S - 10%) "This person has an inspiring way of communicating technical and complicated things. She wants to express things in a pleasant way without sugarcoating the truth."

HOW I PREFER TO RECEIVE FEEDBACK:

I'm highly receptive to and appreciative of receiving valuable and corrective feedback. I view all feedback and critique as positive (room for improvement) and respect other's opinions and views (freedom of expression). I welcome constructive criticism and strive to take all necessary steps to learn and grow. If the feedback is regarding an action/behavior, my preferred method is verbal. If the feedback is regarding editing/rework, my preferred method is written (tracking purposes). I admire clients that are open to scheduling routine (monthly/quarterly) "pulse check on performance" 1:1s and are not afraid to challenge the status quo!